6.74 Review Quality, Sentiment Depth & User-Generated Content Signals
90 checks in Schema, Local, Trust, Deep Audit. AI-assisted
Scored in the Deep Audit's AI analysis pass.
Review Quality — Text Depth, Relevance & Topical Coverage
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.01 | Validate reviews include descriptive text | Descriptive | Heavy | Deterministic + AI |
| 6.74.02 | Validate reviews mention specific services performed | Specific | Heavy | Deterministic + AI |
| 6.74.03 | Validate reviews include location/contextual details | Contextual | Heavy | Deterministic + AI |
| 6.74.04 | Validate reviews mention staff names (positive trust signal) | Mentioned | Medium | Deterministic + AI |
| 6.74.05 | Validate reviews reference the business by name | Referenced | Medium | Deterministic + AI |
| 6.74.06 | Detect low-effort or generic reviews | Minimal | Medium | Deterministic + AI |
| 6.74.07 | Validate review text length average healthy | Healthy | Medium | Deterministic + AI |
| 6.74.08 | Detect reviews lacking relevance to service categories | None | Medium | Deterministic + AI |
| 6.74.09 | Validate reviews map naturally to keyword topics | Mapped | Medium | Deterministic + AI |
| 6.74.10 | Validate reviewer photos/videos present on some reviews | Present | Medium | Deterministic + AI |
Sentiment Analysis — NLP Themes, Trust Clusters & Quality Signals
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.11 | Validate positive sentiment majority | Positive | Heavy | Deterministic + AI |
| 6.74.12 | Detect recurring negative sentiment themes | None | Heavy | Deterministic + AI |
| 6.74.13 | Validate sentiment topics match service offerings | Matching | Heavy | Deterministic + AI |
| 6.74.14 | Validate emotion signals consistent across reviews | Consistent | Medium | Deterministic + AI |
| 6.74.15 | Detect frustration/complaint keywords | Minimal | Medium | Deterministic + AI |
| 6.74.16 | Validate positive service attributes present (quality, speed, professionalism) | Present | Medium | Deterministic + AI |
| 6.74.17 | Validate language patterns natural (no AI spam) | Natural | Medium | Deterministic + AI |
| 6.74.18 | Detect suspiciously similar phrasing across reviews | None | Medium | Deterministic + AI |
| 6.74.19 | Validate sentiment aligns with star rating | Aligned | Medium | Deterministic + AI |
| 6.74.20 | Detect sentiment volatility spikes | None | Medium | Deterministic + AI |
Review Semantics — Topic Clusters, Service Mentioning & AI-Readability
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.21 | Validate reviews cover all primary service categories | Covered | Heavy | Deterministic + AI |
| 6.74.22 | Validate reviews indicate strong service outcomes | Strong | Heavy | Deterministic + AI |
| 6.74.23 | Validate reviews include benefit-oriented language | Present | Medium | Deterministic + AI |
| 6.74.24 | Detect missing topics normally expected (price, professionalism, responsiveness) | None missing | Medium | Deterministic + AI |
| 6.74.25 | Validate reviews create a clear service narrative | Clear | Medium | Deterministic + AI |
| 6.74.26 | Validate AI summarization produces coherent outputs | Coherent | Medium | Deterministic + AI |
| 6.74.27 | Detect hallucination risk due to vague review content | Low | Medium | Deterministic + AI |
| 6.74.28 | Validate review themes cluster naturally | Clustered | Medium | Deterministic + AI |
| 6.74.29 | Validate user-generated content helps entity comprehension | Helpful | Medium | Deterministic + AI |
| 6.74.30 | Compute Review Quality & Semantic Depth Score | Finalized | Critical | Deterministic + AI |
Fraud Detection — Fake Review Identification & Pattern Analysis
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.31 | Detect reviewers with no profile history | Minimal | Critical | Deterministic + AI |
| 6.74.32 | Detect reviewers posting across unrelated industries | Minimal | Critical | Deterministic + AI |
| 6.74.33 | Detect patterns of same-day multi-review bursts | None | Heavy | Deterministic + AI |
| 6.74.34 | Detect abnormal geographic reviewer clustering | None | Heavy | Deterministic + AI |
| 6.74.35 | Detect suspiciously similar review text blocks | None | Heavy | Deterministic + AI |
| 6.74.36 | Detect same-length reviews repeated across profiles | None | Medium | Deterministic + AI |
| 6.74.37 | Detect reviews lacking service detail | Minimal | Medium | Deterministic + AI |
| 6.74.38 | Detect non-local reviewers harming trust | Minimal | Medium | Deterministic + AI |
| 6.74.39 | Detect reviews posted in unnatural timing patterns | None | Medium | Deterministic + AI |
| 6.74.40 | Detect AI-generated review indicators | None | Medium | Deterministic + AI |
Owner Response Quality — Tone, Timing & Problem-Resolution
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.41 | Validate all negative reviews receive replies | Replies present | Heavy | Deterministic + AI |
| 6.74.42 | Validate reply tone professional and helpful | Professional | Heavy | Deterministic + AI |
| 6.74.43 | Validate responses address the specific issue | Addressed | Heavy | Deterministic + AI |
| 6.74.44 | Validate response speed reasonable | Timely | Medium | Deterministic + AI |
| 6.74.45 | Detect templated or repeated responses | Minimal | Medium | Deterministic + AI |
| 6.74.46 | Detect confrontational or defensive tone | None | Medium | Deterministic + AI |
| 6.74.47 | Validate apology/solution provided for valid complaints | Provided | Medium | Deterministic + AI |
| 6.74.48 | Validate owner responses reinforce expertise | Reinforced | Medium | Deterministic + AI |
| 6.74.49 | Validate owner responses include correct business info | Correct | Medium | Deterministic + AI |
| 6.74.50 | Validate response rate competitive for local market | Competitive | Medium | Deterministic + AI |
Spam Resistance — Platform Risk Checks & Review Cleanliness
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.51 | Detect keyword-stuffed reviews | None | Heavy | Deterministic + AI |
| 6.74.52 | Detect incentivized review language | None | Heavy | Deterministic + AI |
| 6.74.53 | Validate no mention of discounts in exchange for reviews | None | Medium | Deterministic + AI |
| 6.74.54 | Detect external spam link placement | None | Medium | Deterministic + AI |
| 6.74.55 | Detect fake competitor-attack reviews | None | Medium | Deterministic + AI |
| 6.74.56 | Validate absence of repeated brand-bashing patterns | None | Medium | Deterministic + AI |
| 6.74.57 | Detect review bot-like time intervals | None | Medium | Deterministic + AI |
| 6.74.58 | Validate review language natural & human | Natural | Medium | Deterministic + AI |
| 6.74.59 | Detect sudden swings in sentiment caused by spam attacks | None | Medium | Deterministic + AI |
| 6.74.60 | Compute Review Trust & Anti-Spam Score | Finalized | Critical | Deterministic + AI |
Maps Review Visibility — Indexing, Surfacing & GEO-Position Relevance
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.61 | Validate all reviews appear in Google Maps | Visible | Heavy | Deterministic + AI |
| 6.74.62 | Validate latest reviews surface in “Newest” tab | Surfaced | Heavy | Deterministic + AI |
| 6.74.63 | Validate “Most Relevant” reviews match user intent | Aligned | Heavy | Deterministic + AI |
| 6.74.64 | Detect suppressed reviews | None | Medium | Deterministic + AI |
| 6.74.65 | Validate review relevance for primary category | Relevant | Medium | Deterministic + AI |
| 6.74.66 | Validate reviews show in map-pack snippet | Present | Medium | Deterministic + AI |
| 6.74.67 | Validate service mentions appear in Google’s auto-tags | Appearing | Medium | Deterministic + AI |
| 6.74.68 | Validate sentiment summaries align with review data | Aligned | Medium | Deterministic + AI |
| 6.74.69 | Detect missing reviews due to moderation | Minimal | Medium | Deterministic + AI |
| 6.74.70 | Detect category-mismatch reviews affecting relevance | None | Medium | Deterministic + AI |
Visual Content — Photo/Video Review Signals & Local Trust
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.71 | Validate presence of photo reviews | Present | Heavy | Deterministic + AI |
| 6.74.72 | Validate quality of user-uploaded images | Clear | Heavy | Deterministic + AI |
| 6.74.73 | Validate images contextually match service | Matching | Medium | Deterministic + AI |
| 6.74.74 | Detect irrelevant or stock-looking review photos | None | Medium | Deterministic + AI |
| 6.74.75 | Validate review images support entity recognition | Supportive | Medium | Deterministic + AI |
| 6.74.76 | Detect duplicate images across multiple reviews | None | Medium | Deterministic + AI |
| 6.74.77 | Validate video reviews present | Present | Medium | Deterministic + AI |
| 6.74.78 | Validate video reviews contain useful context | Useful | Medium | Deterministic + AI |
| 6.74.79 | Validate photo/video metadata aligned with business | Aligned | Medium | Deterministic + AI |
| 6.74.80 | Detect manipulated or AI-generated visuals | None | Medium | Deterministic + AI |
GEO-Semantic Signals — Location Validation, Service Context & AI Clarity
| ID | Check | Passes when | Weight | Runs |
|---|
| 6.74.81 | Validate reviews reference correct city/area | Correct | Heavy | Deterministic + AI |
| 6.74.82 | Validate locality mentions support geo-relevance | Supportive | Heavy | Deterministic + AI |
| 6.74.83 | Validate distance-relevant comments (nearby, fast arrival) | Present | Medium | Deterministic + AI |
| 6.74.84 | Detect geographic mismatches | None | Medium | Deterministic + AI |
| 6.74.85 | Validate reviews indicate service area accuracy | Accurate | Medium | Deterministic + AI |
| 6.74.86 | Validate LLM geo-embeddings understand locality | Understood | Medium | Deterministic + AI |
| 6.74.87 | Validate reviews strengthen local entity graph | Strong | Medium | Deterministic + AI |
| 6.74.88 | Detect conflicting geographic references | None | Medium | Deterministic + AI |
| 6.74.89 | Validate natural co-occurrence of service + city keywords | Natural | Medium | Deterministic + AI |
| 6.74.90 | Compute Maps Visibility & Geo-Semantic Score | Finalized | Critical | Deterministic + AI |
← 6.73 Google Maps Discoverability, Coverage & Indexation Signals6.75 Owner Response Quality, Engagement Depth & Brand Reputation Signals →
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